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Call Center

Call Center Services

Our Call Center, with its dozen workstations and experienced personnel, can undertake any marketing project and cover all your business communication needs.

PFG SA's call center has state of the art desktop computer workstations and is technically supported by DYNACOMP, a well known and prestigious company.

Utilizing the services of our Call Center you increase your communication efficiency, by creating an alternative marketing and communication channel. In addition to consulting, research and management services, PFG SA with its complete Call Center  is dynamically growing in the communications field.

  
 

Our call center's services include:

  • Phone Marketing Services
  • Outbound calls by qualified operators
  • Customer/Citizen Service, Complaints report
  • Conference and events support.
  • Design, update and maintenance of customer database layout.
  • Specialized data entry
  • General Customer Service
  • Customer Satisfaction Calls
  • General Information lines
  • Virtual Office

PFG SA uses modern infrastructure and the latest software to ensure high productivity, reliability and security. With telecommunications equipment based on cutting-edge technologies, combined with experienced, qualified and continuously trained staff, PFG SA ensures direct, fast and efficient coverage of your communication needs with the public, "building" a successful and stable relationship between you and your customers.

  
   
 
     
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